May 25, 2021 · The LG&E and KU Foundation provides $1,200 in financial assistance for up to four years for children of employees of LG&E and KU. The scholarships are intended for tuition, books, fees, supplies and classroom equipment. “Supporting education is critical to our work in improving the quality of life in the communities we serve,” said Angie ... Utilities seeking to replace energy produced by older, coal-fired units. (LOUISVILLE, Ky.) — Louisville Gas and Electric Company and Kentucky Utilities Company today issued a request for proposals for generation to serve the utilities’ more than 1.3 million customers across Kentucky and a small portion of Virginia.WeCare (Weatherization, Conservation Advice and Recycling Energy), is a voluntary program designed to create savings through weatherization and energy education to help income-eligible customers in need. The WeCare Program helps provide a more efficient, safe and comfortable home. More importantly, it teaches our customers how to be more ... My Account sign in My Account sign up One-time payment without logging in using your account number. Address. Office Hours. Nearby Cash Payment Locations. Campbellsville: 109 W. Main St. 9:00 a.m. to 12:00 p.m., 1:00 p.m. to 4:30 p.m. EST. View locations (PDF) Carrollton: 215 Eleventh St. Permanently closed as of March 31, 2023.If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Contact information First NameOnline account registration offers you safe and secure access anytime day or night to your account information. Sign in or register now and you'll instantly be able to: View your current bill, billing history and enroll in notifications. Make a payment or view your payment history. Report an outage. Sign up for our Energy Efficiency programs ... Solar energy is playing a more prominent role in the nation's energy mix. Energy companies nationwide, including LG&E and KU, are adding more universal solar to the electric grid to help power our communities and exploring new ways to partner with customers on solar installations at their homes and businesses. About LG&E and KU. Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers across more than 90 counties and have consistently ranked among the best companies for customer service in the United States. LG&E ... LG&E and KU Energy operates Kentucky's first and largest utility-scale energy storage system — a 1-megawatt, 2-megawatt-hour lithium-ion battery. The battery is co-located with E.W. Brown Solar, allowing the company to explore how batteries can improve the inherent intermittency of solar power.Programs & tools. Be empowered with ways to save with our energy efficiency tips. Support renewable energy through Solar Share and more. Compare and save on new appliance and EVs with the Marketplace tool. Save time with account alerts, paperless billing and auto pay. Learn how LG&E and KU are involved in your community. Aug 9, 2023 · LG&E is a Kentucky 811-member utility across its entire service territory; KU is a member utility in most of the Kentucky counties it serves. KU customers can visit KU's Safe Digging web page or call 800-981-0600 to determine if they are required to contact KU directly to have underground electric lines marked or if they can submit their ... Careers - Getting... Whether you’re beginning your career or are an experienced technician or professional, you’ll find fulfilling career opportunities throughout LG&E and KU. If you’re just entering the job market, transitioning from your military service or looking for a new career opportunity, LG&E and KU can offer you that challenging ...WeCare (Weatherization, Conservation Advice and Recycling Energy), is a voluntary program designed to create savings through weatherization and energy education to help income-eligible customers in need. The WeCare Program helps provide a more efficient, safe and comfortable home. More importantly, it teaches our customers how to be more ...The newest addition to the E.W. Brown Plant is an 10-megawatt universal solar facility that stretches across 50 acres of the plant’s property. It uses more than 44,000 solar panels on fixed-tilt rack systems that are positioned to optimize the available sunlight for producing energy. Commercial operation began in spring 2016.Dec 15, 2022 · Unlike specific tests, total IgE blood test has limited diagnostic value. Many different factors can cause high/low levels, but most healthy individuals will be in the range of 2-150 kU/L. High IgE may be associated with higher rates of cataracts and diabetes and lower rates of brain and blood cancer. Financial Assistance Program. 311 or 502-574-5000. Financial Assistance, a program of Louisville Metro Department of Community services, is designed to assist households that meet income and crisis criteria as defined in the policy. Assistance is provided in the basic areas of shelter and utilities to stabilize housing. Community Winterhelp, Inc.LG&E and KU Energy is a subsidiary of PPL Corporation, based in Louisville, Kentucky. It is composed of the following companies: Louisville Gas & Electric (LG&E) Kentucky Utilities (KU) Old Dominion Power (ODP) (a subsidiary of Kentucky Utilities)The newest addition to the E.W. Brown Plant is an 10-megawatt universal solar facility that stretches across 50 acres of the plant’s property. It uses more than 44,000 solar panels on fixed-tilt rack systems that are positioned to optimize the available sunlight for producing energy. Commercial operation began in spring 2016.In June 2021, the Kentucky Public Service Commission approved our request to fully deploy Advanced Metering Infrastructure (AMI). The Virginia State Corporation Commission also approved the project in May of 2022 and we are excited about the prospects of bringing our customers more tools and services after meter upgrades are completed in your ... LG&E and KU Energy operates Kentucky's first and largest utility-scale energy storage system — a 1-megawatt, 2-megawatt-hour lithium-ion battery. The battery is co-located with E.W. Brown Solar, allowing the company to explore how batteries can improve the inherent intermittency of solar power.LG&e and KU are empowering your commute by offering comparisons, shopping and savings on your next electric vehicle through our Marketplace, supporting electric vehicle (EV) drivers through improved accessibility, helping reduce your transportation environmental footprint and connecting you with tools and information.Online account registration offers you safe and secure access anytime day or night to your account information. Sign in or register now and you'll instantly be able to: View your current bill, billing history and enroll in notifications. Make a payment or view your payment history. Report an outage. Sign up for our Energy Efficiency programs ... If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. We will make every effort to repair the light within 48 hours of this request. Some repairs may take longer due to unforeseen circumstances, such as the nature of the repair or weather-related events. Incomplete applications cannot be processed. If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Contact information. Service Provider. Business Name.Jul 25, 2023 · LIHWAP Summer Subsidy (Low Income Household Water Assistance Program) Start Date: July 25, 2023. End Date: September 22, 2023. POP: 150% FPL. Locate your agency. Benefits: Water, wastewater, or combination of both. Housing category. Benefit amount. Landlords or other accountholders of multi-unit dwellings served by separate meters (including Mobile Home and RV Parks) use the multi-unit served by separate meters declaration of domicile form. Account information. Service Provider. Account number. First Name. Last Name. Service address. Service address. Suite, Apt. We never stop working to make Kentucky a better place to live and work. We’re preparing for the future with upgrades that make the energy you rely on every day even more safe and reliable, all while keeping rates 18% below the national average and growing economic development in the Commonwealth. If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Requirements. Please help us complete your service request by providing access to any basement, cellar or other inside area where the meter is located. If the meter is outside, please ensure your ... The Demand Conservation device is attached to your home and connected to your central air conditioner or heat pump. These devices, if activated, allow us to safely cycle central air conditioners and other equipment off and on for brief periods during critical “peak” summer days. The Demand Conservation Program incentive structure has ...LG&e and KU are empowering your commute by offering comparisons, shopping and savings on your next electric vehicle through our Marketplace, supporting electric vehicle (EV) drivers through improved accessibility, helping reduce your transportation environmental footprint and connecting you with tools and information.If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. We will make every effort to repair the light within 48 hours of this request. Some repairs may take longer due to unforeseen circumstances, such as the nature of the repair or weather-related events.Incomplete applications cannot be processed. If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Contact information. Service Provider. Business Name. Financial Assistance Program. 311 or 502-574-5000. Financial Assistance, a program of Louisville Metro Department of Community services, is designed to assist households that meet income and crisis criteria as defined in the policy. Assistance is provided in the basic areas of shelter and utilities to stabilize housing. Community Winterhelp, Inc. Jul 25, 2023 · LIHWAP Summer Subsidy (Low Income Household Water Assistance Program) Start Date: July 25, 2023. End Date: September 22, 2023. POP: 150% FPL. Locate your agency. Benefits: Water, wastewater, or combination of both. Housing category. Benefit amount. Electric service handbooks. KU Electric Service Handbook (11.77mb) LG&E Electric Service Handbook (13.29mb) Once you have called LG&E or KU, you may then press one of these fast-path options. Outages. LG&E Electric Outage. 1-1-2. KU/ODP Electric Outage. 1-1. LG&E Gas Emergency.Peregrine falcons are making a big comeback in Kentucky, thanks in part to the dedication of employees at many of LG&E and KU's facilities for the last 20 years. The Kentucky Department of Fish and Wildlife Resources has placed nest boxes at many locations throughout Kentucky, including locations at LG&E and KU's Trimble County, Cane Run, Mill Creek, Ghent and E.W. Brown generating stations. LGE-KU My Account. Please allow up to one business day for your request to be processed. If you need immediate attention, please call us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Subject. Name.Peregrine falcons are making a big comeback in Kentucky, thanks in part to the dedication of employees at many of LG&E and KU's facilities for the last 20 years. The Kentucky Department of Fish and Wildlife Resources has placed nest boxes at many locations throughout Kentucky, including locations at LG&E and KU's Trimble County, Cane Run, Mill Creek, Ghent and E.W. Brown generating stations. The LG&E and KU Foundation provides $1,200 in financial assistance for up to four years for children of employees of LG&E and KU. The scholarships are intended for tuition, books, fees, supplies and classroom equipment. “Supporting education is critical to our work in improving the quality of life in the communities we serve,” said Angie ...If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Requirements. Please help us complete your service request by providing access to any basement, cellar or other inside area where the meter is located. If the meter is outside, please ensure your ...Online account registration offers you safe and secure access anytime day or night to your account information. Sign in or register now and you'll instantly be able to: View your current bill, billing history and enroll in notifications. Make a payment or view your payment history. Report an outage. Sign up for our Energy Efficiency programs ...Welcome to the online bill payment system for LG&E, KU, and ODP. ... LG&E . 502-627-3313 or 800-331-7370. KU/ODP . 859-367-1200 or 800-383-5582. lge-ku.com ... Information at your fingertips. A few days after your meter is upgraded, you can register and start using your My Meter dashboard to track and manage your energy use. Soon you will be able to: Stay updated on your usage. Set and manage energy usage alerts. Learn valuable energy-saving tips.LIHEAP is a federally funded program to assist low-income households by offering seasonal financial assistance to prevent disconnection of utility service. LIHEAP Crisis is now available until March 31, 2023. Crisis assistance will be available until funds run out for people facing disconnection of utilities; co-payment may be required for ... Online account registration offers you safe and secure access anytime day or night to your account information. Sign in or register now and you'll instantly be able to: View your current bill, billing history and enroll in notifications. Make a payment or view your payment history. Report an outage. Sign up for our Energy Efficiency programs ...Benefits. Our holistic approach to health and wellness ensures the physical, emotional and financial well-being for employees, including: Medical, dental and vision coverage at date of hire. Expansive wellness programs and on-site fitness centers in many locations. Tuition reimbursement up to $7,000/year for undergraduate and $9,000/year for ...Enter your account information. Account Number. (See example for location on your bill) Billing Zip Code. (The zip code on your bill) Primary Phone Number. If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. We will make every effort to repair the light within 48 hours of this request. Some repairs may take longer due to unforeseen circumstances, such as the nature of the repair or weather-related events. If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. A deposit is required on all new commercial accounts, calculated as 2/12 (two twelths, or two months) of annual bill. A visual inspection must be done on the premises.Benefits. Our holistic approach to health and wellness ensures the physical, emotional and financial well-being for employees, including: Medical, dental and vision coverage at date of hire. Expansive wellness programs and on-site fitness centers in many locations. Tuition reimbursement up to $7,000/year for undergraduate and $9,000/year for ...LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky. As part of our workforce, you’ll benefit from a stimulating and challenging work environment, as well as outstanding career opportunities created by the company's strong market position and forward-looking strategy.For example, assume an NMS-2 customer produces 250 kWh to KU’s or LG&E’s distribution system in a billing period and consumes 150 kWh from KU or LG&E in the same billing period. That customer would receive a dollar-denominated bill credit at the NMS-2 rate for the 250 kWh produced.Incomplete applications cannot be processed. If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Contact information. Service Provider. Business Name. All fields marked with an asterisk ( *) are required. Landlords or other accountholders of multi-unit dwellings served by a single meter (master meter) use the multi-unit served by a single meter declaration of domicile form. Landlords or other accountholders of multi-unit dwellings served by separate meters (including Mobile Home and RV Parks ...An energy efficient home can make your living space more comfortable. Take advantage of these tips, tools and resources to start saving today. Start saving.Information at your fingertips. A few days after your meter is upgraded, you can register and start using your My Meter dashboard to track and manage your energy use. Soon you will be able to: Stay updated on your usage. Set and manage energy usage alerts. Learn valuable energy-saving tips.Online account registration offers you safe and secure access anytime day or night to your account information. Sign in or register now and you'll instantly be able to: View your current bill, billing history and enroll in notifications. Make a payment or view your payment history. Report an outage. Sign up for our Energy Efficiency programs ...Give them a Home Utility Gift (HUG) certificate. A Power HUG credits the utility account of any LG&E, KU or ODP customer. Instead of working like traditional gift certificates, which can get lost or become obsolete if the store or restaurant goes out of business, a Power HUG is a credit placed directly on the recipient’s account. If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Requirements. Please help us complete your service request by providing access to any basement, cellar or other inside area where the meter is located. If the meter is outside, please ensure your ...For example, assume an NMS-2 customer produces 250 kWh to KU’s or LG&E’s distribution system in a billing period and consumes 150 kWh from KU or LG&E in the same billing period. That customer would receive a dollar-denominated bill credit at the NMS-2 rate for the 250 kWh produced. LIHWAP Summer Subsidy (Low Income Household Water Assistance Program) Start Date: July 25, 2023. End Date: September 22, 2023. POP: 150% FPL. Locate your agency. Benefits: Water, wastewater, or combination of both. Housing category. Benefit amount.Financial Assistance Program. 311 or 502-574-5000. Financial Assistance, a program of Louisville Metro Department of Community services, is designed to assist households that meet income and crisis criteria as defined in the policy. Assistance is provided in the basic areas of shelter and utilities to stabilize housing. Community Winterhelp, Inc.LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky. Set it and forget it! Sign up to have your utility bills conveniently paid each month on the bill due date. Receive a monthly billing statement in plenty of time to plan for your automatic payment or, better yet, sign up for paperless billing and lose the paper entirely! Your automatic payments will begin with your next bill. Please pay any ...The Demand Conservation device is attached to your home and connected to your central air conditioner or heat pump. These devices, if activated, allow us to safely cycle central air conditioners and other equipment off and on for brief periods during critical “peak” summer days. The Demand Conservation Program incentive structure has ...If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. A deposit is required on all new commercial accounts, calculated as 2/12 (two twelths, or two months) of annual bill. A visual inspection must be done on the premises.LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky. Learn more. Investments. Investments. empowering Kentucky’s future ...LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky. Learn more. Investments. Investments. empowering Kentucky’s future ...The newest addition to the E.W. Brown Plant is an 10-megawatt universal solar facility that stretches across 50 acres of the plant’s property. It uses more than 44,000 solar panels on fixed-tilt rack systems that are positioned to optimize the available sunlight for producing energy. Commercial operation began in spring 2016. Incomplete applications cannot be processed. If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Contact information. Service Provider. Business Name. Beginning Jan. 1, 2023, Kentucky law requires sales tax to be charged for residential utility services furnished to any location that is not your place of domicile (basically, primary residence). The Kentucky Department of Revenue provides more details and answers to frequently asked questions about the new law online.LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky. Learn more. Investments. Investments. empowering Kentucky’s future ...Online account registration offers you safe and secure access anytime day or night to your account information. Sign in or register now and you'll instantly be able to: View your current bill, billing history and enroll in notifications. Make a payment or view your payment history. Report an outage. Sign up for our Energy Efficiency programs ...Careers at LG&E and KU. /. Career profiles. Accounting & Finance Craft/technical careers Customer service careers Engineering careers IT careers Professional careers. If you applied for a position with us before March 29, use this link to access your application.LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky. Learn more. Investments. Investments. empowering Kentucky’s future ... A high school diploma or equivalent; a two- or four-year college degree, preferably in business, is desirable. One year of customer service experience. Demonstrated ability to work cooperatively with customers. Excellent interpersonal and negotiation skills. Multi-tasking skills for a fast-paced environment.Careers at LG&E and KU. /. Career profiles. Accounting & Finance Craft/technical careers Customer service careers Engineering careers IT careers Professional careers. If you applied for a position with us before March 29, use this link to access your application.Financial Assistance Program. 311 or 502-574-5000. Financial Assistance, a program of Louisville Metro Department of Community services, is designed to assist households that meet income and crisis criteria as defined in the policy. Assistance is provided in the basic areas of shelter and utilities to stabilize housing. Community Winterhelp, Inc.Join our Green Energy program to make a difference. The LG&E and KU * Green Energy program is voluntary. By participating, you are taking action to expand the generation capacity of renewable power on the regional electric grid that serves Kentucky. * An offering is also available for eligible Kentucky Utilities Company d/b/a Old Dominion Power ...Jul 25, 2023 · LIHWAP Summer Subsidy (Low Income Household Water Assistance Program) Start Date: July 25, 2023. End Date: September 22, 2023. POP: 150% FPL. Locate your agency. Benefits: Water, wastewater, or combination of both. Housing category. Benefit amount. Pay your LG&E, KU or ODP bill online and get instant access to your current and previous 12-months' account history, including your account balance, usage and payment information. LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky. As part of our workforce, you’ll benefit from a stimulating and challenging work environment, as well as outstanding career opportunities created by the company's strong market position and forward-looking strategy.
Mar 29, 2023 · LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky. As part of our workforce, you’ll benefit from a stimulating and challenging work environment, as well as outstanding career opportunities created by the company's strong market position and forward-looking strategy. . Pressed paper shop
Welcome to the online bill payment system for LG&E, KU, and ODP. ... LG&E . 502-627-3313 or 800-331-7370. KU/ODP . 859-367-1200 or 800-383-5582. lge-ku.com ...Give them a Home Utility Gift (HUG) certificate. A Power HUG credits the utility account of any LG&E, KU or ODP customer. Instead of working like traditional gift certificates, which can get lost or become obsolete if the store or restaurant goes out of business, a Power HUG is a credit placed directly on the recipient’s account.Supplier Launchpad - LG&E, KUSolar energy is playing a more prominent role in the nation's energy mix. Energy companies nationwide, including LG&E and KU, are adding more universal solar to the electric grid to help power our communities and exploring new ways to partner with customers on solar installations at their homes and businesses.Electric service handbooks. KU Electric Service Handbook (11.77mb) LG&E Electric Service Handbook (13.29mb) WeCare (Weatherization, Conservation Advice and Recycling Energy), is a voluntary program designed to create savings through weatherization and energy education to help income-eligible customers in need. The WeCare Program helps provide a more efficient, safe and comfortable home. More importantly, it teaches our customers how to be more ...3. LG&E/KU’s April 14, 2023 petition for confidential treatment pertaining to Staff’s First Request is granted. 4. LG&E/KU’s April 14, 2023 petition for confidential treatment pertaining to Joint Intervenors’ First Request is granted. 5. LG&E/KU’s May 4, 2023 petition for confidential treatment is granted in part and denied in part.3. LG&E/KU’s April 14, 2023 petition for confidential treatment pertaining to Staff’s First Request is granted. 4. LG&E/KU’s April 14, 2023 petition for confidential treatment pertaining to Joint Intervenors’ First Request is granted. 5. LG&E/KU’s May 4, 2023 petition for confidential treatment is granted in part and denied in part.LIHEAP is a federally funded program to assist low-income households by offering seasonal financial assistance to prevent disconnection of utility service. LIHEAP Crisis is now available until March 31, 2023. Crisis assistance will be available until funds run out for people facing disconnection of utilities; co-payment may be required for ... LG&E and KU Energy operates Kentucky's first and largest utility-scale energy storage system — a 1-megawatt, 2-megawatt-hour lithium-ion battery. The battery is co-located with E.W. Brown Solar, allowing the company to explore how batteries can improve the inherent intermittency of solar power. Once you have called LG&E or KU, you may then press one of these fast-path options. Outages. LG&E Electric Outage. 1-1-2. KU/ODP Electric Outage. 1-1. LG&E Gas Emergency.About LG&E and KU. Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more than 1.3 million customers across more than 90 counties and have consistently ranked among the best companies for customer service in the United States. LG&E ...LG&E and KU Energy is a subsidiary of PPL Corporation, based in Louisville, Kentucky. It is composed of the following companies: Louisville Gas & Electric (LG&E) Kentucky Utilities (KU) Old Dominion Power (ODP) (a subsidiary of Kentucky Utilities)Incomplete applications cannot be processed. If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Contact information. Service Provider. Business Name. May 25, 2021 · The LG&E and KU Foundation provides $1,200 in financial assistance for up to four years for children of employees of LG&E and KU. The scholarships are intended for tuition, books, fees, supplies and classroom equipment. “Supporting education is critical to our work in improving the quality of life in the communities we serve,” said Angie ... If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Contact information First NameDec 23, 2022 · Extreme cold and pressures on regional grid are resulting in scattered power outages and LG&E and KU need customers’ help reducing energy consumption. Our team is working diligently to help minimize extended impacts to our customers and as part of those efforts, we are performing brief service interruptions in intervals across our service ... LG&E and KU are proud to offer Green Button data*, which is a joint effort among utilities, technology companies and the federal government to help you save energy and money and to support the development of new energy usage applications and tools. The Green Button initiative provides a simple, standardized way to download your energy usage. Financial Assistance Program. 311 or 502-574-5000. Financial Assistance, a program of Louisville Metro Department of Community services, is designed to assist households that meet income and crisis criteria as defined in the policy. Assistance is provided in the basic areas of shelter and utilities to stabilize housing. Community Winterhelp, Inc.Enter your account information. Account Number. (See example for location on your bill) Billing Zip Code. (The zip code on your bill) Primary Phone Number..